Mudah platform is a large and successful e-marketplace for buyers and sellers to trade on internet within Malaysia. Anyone can buy and sell a wide variety of goods, products, and services under different categories. There are many sellers on Mudah platform; make the e-marketplace competitive and able to offer the best price to the customers. Moreover, Mudah platform also provides its users to resell used items on the e-marketplace.
The factor that makes
Mudah platform so successful is the strict rules and regulations of free advertising
and premium services. This makes the e-marketplace easy to shop. Additionally,
Mudah platform provides PRO Niaga which is a virtual store front where the
owner can create, manage and promote their advertisements. With the own
personalised Mudah.my URL, the owner can customise with their own profile and
images.
Besides, Mudah platform
launched a mobile application to cater our lifestyle in this high-tech era. Buyers
can shop anywhere, anytime using their smartphone and it is available on both
Apple App Store and Google Play Store for free. There are more than 5 million
of downloads since the mobile application is launched.
Apart from that, Mudah
platform provides chat web as the communication channel between buyers and
sellers. Also, buyers can contact the seller directly via Whatsapp or email which
is more popular and convenience to use. This will increase the efficiency of
the seller to reply their customers’ inquiries.
Furthermore, the shipping
service offered by Mudah platform is speedy and safe. Customers can choose either
cash on delivery or via reliable delivery company. Last but not least, Mudah
platform’s customer service is efficient and supportive to receive customers’
reports, complaints and feedbacks to improve the e-marketplace.
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